Matromarine electric toilet won't suck in flush water

[Alphadug]

Hi gang, hate to introduce a new topic again, but. Our 2015 V42 has the Matro Marine Laguna electric toilet in the aft head that won't bring in any water to flush. If I fill the bowl with water it pumps out but no water comes in. I filled the bowl 6 or 7 times to the brim and ran the toilet but it just pumped it dry. I have no idea where to source parts on the west coast of Canada, any ideas? I may just s___ can the whole thing and buy a Jabsco electric toilet that is easy to get parts for.

Thanks again, Doug

[marioxp]

I believe you checked that the inlet pipe is not blocked.  I have an electric toilet from ocean technologiest, which is the same as the matro.  it is a very simple device has one motor and a macerator.